Connection, Inc.

  • Website:
  • Contact Email:
  • Contact Person(s): Katy Hicks
  • Phone: 603-683-2000
  • Address: 730 Milford Road, Merrimack, NH 03054
  • Industry Sector / Subsector: TECHNOLOGY: Services and Equipment, TECHNOLOGY: Telecom and ISP Providers, TECHNOLOGY: Tech Education Resources
  • Services / Products: EQUIPMENT: Audio / Visual, EQUIPMENT: Cabling Infrastructure, EQUIPMENT: Desktop / Laptop Sales and Service, EQUIPMENT: Mobile Solutions, INFRASTRUCTURE: Data Center Solutions, INFRASTRUCTURE: Document Management, INFRASTRUCTURE: Email Services, INFRASTRUCTURE: Hosted Solutions, INFRASTRUCTURE: IaaS Cloud Services, INFRASTRUCTURE: Servers, INFRASTRUCTURE: Support Services, INFRASTRUCTURE: System Integration, INFRASTRUCTURE: Traditional LAN/WAN Solutions, INFRASTRUCTURE: VPN / Remote Access, INFRASTRUCTURE: Wireless LAN/WAN Solutions, OTHER: Consulting, OTHER: Training Services, OTHER: Value Added Resellers, SECURITY: Network Security, SECURITY: Physical Security, SOFTWARE: SaaS Cloud Solutions, TELECOM: Traditional Telephony Products, TELECOM: VoIP Solutions
  • Company Description:

    IT is complicated. We make it simple, using our expertise to guide you.

    Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology.

    Founded in 1982, Connection has grown to include Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets, respectively.

    We serve a diverse group of customers through our staff of highly trained Account Managers, knowledgeable industry experts, on-staff technical specialists, and our efficient procurement websites. Our company has more than 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.

    Our Vision

    Our mission is to connect people with technology to enhance growth, elevate productivity, and empower innovation. Connection has twice been recognized by Forbes as one of “America’s Most Trustworthy Companies.” The reason customers trust us is encapsulated in our Vision:

    “A world of IT, where choosing the tech you need feels simple, not stressful.”

    Our brand purpose is “to calm the confusion of IT; guiding the connection between people and technology.”

    At Connection, we’ve got your back. We serve as an extension of our customers’ IT teams. In fact, we say “We are the IT Department’s IT Department.” Everything we do returns value to you.

    Our Values

    • Respect: Respect starts with empathy. We have a customer-first mentality. Our culture is based upon mutual trust and respect. In other words, what you worry about, we worry about.
    • Excellence: We continuously look for ways to better serve you. We strive for long-lasting relationships that grow stronger over time.
    • Teamwork: Working together drives innovation and success. We are accountable to our customers, employees, and shareholders by being curious about how we can better help them grow. Our curiosity inspires us to ask better questions which leads to better solutions.
    • Integrity: We’re honest and direct. We believe integrity comes from transparency which leads to excellence. Earning your trust is job #1.
    • Corporate Citizenship: We foster a socially responsible culture that supports diversity, equity, and inclusion, drives environmentally sound business practices, and encourages engagement in the communities where we work and live.

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