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  • IT Support Specialist

    Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone, or remotely. May provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.  Triage incoming support requests and resolve issues that are escalated. Specific Responsibilities Include:

     

    • Monitor and respond to technical support requests in a timely and effective manner
    • Identifies, researches, and resolves hardware and software problems in a multiple platform environment
    • Documents, tracks, and monitors problems to ensure a timely resolution
    • Supports installation, administration, and troubleshooting for hardware services (such as personal computers, printers, routers, switches) as well as technical support structures (such as telco racks, power management, cabling, etc.)
    • Assist in keeping IT inventory, hardware maintenance database, and other IT tools current and accurate
    • Provide technical support including end-user training and documentation
    • Assist with the maintenance (installation, troubleshooting, upgrading) of all corporate applications.
    • Identifying and remediating system security vulnerabilities
    • Manage User Accounts and Permissions
    • Analysis and research into technology solutions to the company’s challenges, recommendation of such solutions, and implementation of those solutions
    • Work with and manage external partners, including consultants and vendors

    Education, Experience and Skills:

    • 3+ years technical experience with certificate or degree in PC/network field or equivalent work experience
    • Intermediate knowledge of personal computer hardware and software, including networking and multiple Windows operating systems, Active Directory and Group Policies
    • MCITP, MCTS and/or A+ certification would be considered an asset
    • Proven troubleshooting skills including hands-on, phone, and ability to provide support to remote locations
    • Must be able to lift and carry up to 50lbs on a regular basis, to stand for several hours at a time, and have the flexibility and agility to perform installations (e.g., crawl under desks or behind work units)
    • Must possess excellent interpersonal and time-management skills

     

    Posted on Jul 20, 2016
  • Junior Software Developer

    Diversified Communications. Maine roots. Global opportunities.

    Diversified Communications, an international media company headquartered in Portland, Maine, with a portfolio of events, conferences, e-Media communities, publications, and television stations, is seeking a Junior Software Developer to join our growing company.

    This position is responsible for working independently on smaller development projects, as well as working with a senior developer on enterprise level projects.  This position requires a high level of self-motivation, attention to detail, and personal accountability.

    KEY RESPONSIBILITIES
    The Junior Software Developer will be tasked with fielding production support requests from the business to maintain multiple systems on multiple platforms.  In addition, owning the year to year development of our self-service client portals, as well as assist senior level staff on larger more complex development efforts.

    DESIRED SKILLS AND EXPERIENCE
    Knowledge: 2-3 years' experience in both client and server side application design, as well as a solid grasp on database design.

    Skills: C# (MVC, SOAP, REST), T-SQL, Front end web development (HTML 5, CSS, JavaScript/jQuery).  The following disciplines are not required, but nice to have: Experience with Salesforce, SAAS, Source Control (Git), MSMQ, XSLT

    ABOUT US
    Headquartered in Portland, Maine, with offices all over the world, Diversified Communications is an international media company with a portfolio of events, conferences, e-Media communities, publications, and television stations. As producers of domestic and international trade and consumer events, conferences, publications, e-Media sites, and on-air products, we connect, educate and strengthen the business communities we serve.

    We employ over 800 people world-wide, and those people are our top priority. Our business provides employees with ample opportunity to innovate, be creative, learn, and develop new talents as we continue to grow, and we are proud of the successes they achieve. But life isn't just about work. Our Employee Activity Committee keeps the "fun factor" alive for employees with events throughout the year, and our policies and benefits are designed to support employees not just during the workday, but in their lives outside of work. With an Employee Wellness Program that was given the Platinum Level designation by the American Heart Association for its success with employees, and a brand-new, onsite fitness center, our employees are healthier and more motivated than ever. And don't forget you can bring dogs to work on Fridays!

    Contact us if you want to be part of an amazing success story with a team that thrives on challenge and creativity, and works hard but still has fun along the way!

    Posted on Jun 13, 2016
  • Manager Information Security

    Manager Information Security
    40 hours/week
    IT Administration

    35 Medical Center Parkway
    Augusta, Maine, 04330
    United States 
    To Apply for this position, please log onto the MaineGeneral Career site at: 
    http://www.welcometomgh.com

    Equal Opportunity Employer / Vet / Disability

    MaineGeneral Health is offering an exciting opportunity for a qualified information security professional, to work as Manager of Information Security in our Information Technology Division.  As a member of the Information Technology leadership team, the Information Security Manager will lead the effort to implement a comprehensive security management framework for MaineGeneral, as well as the transformation of our information security culture.  Join our team of highly motivated, creative, and dedicated IT professionals working in a fast-paced, yet supportive environment with ample educational opportunities.

    • The ideal candidate will have a bachelor’s degree in a computer-related field and a CISSP certification.
    • Benefits include competitive salary, continuing education opportunities, high rate of job satisfaction, working with a positive & motivated staff, comprehensive benefits package including, health insurance, retirement plans, tuition reimbursement and a generous earned time plan.
    • This position will be located in a newly renovated building in downtown Augusta, Maine that will be the hub for MaineGeneral’s IT division.

    POSITION SUMMARY

    Leads, implements and supports information security initiatives throughout the organization. Acts as a focus and resource for information security matters for Information Technology. Develops and implements information security strategy, policy, standards, procedures and secure IT solutions. Coordinates unit activities with other IT units and interfaces with MaineGeneral Health's user departments.

    Conducts planning, budgeting and quality improvement activities for Information Security. Recognizes the value of the information MaineGeneral possesses, both to the organization and others. Protects the integrity, availability and confidentiality of information.

     

    QUALIFICATIONS/COMPETENCIES

    Certifications Preferred

    • Certified Information Systems Security Professional (CISSP) preferred

    Education Preferred

    • Bachelor's degree in Information Technology or Information Security

    Experience Preferred

    • 5 years or more, 3 years management/supervisory level preferred

    Other Special Skills Preferred

    • Technical knowledge of Windows Server, Windows Desktop, and CISCO routing/switching
    • Health Care experience and working knowledge of the HIPAA Privacy Rule
    Posted on May 17, 2016
  • Wayfair Hiring in Brunswick and Bangor!

    Greetings MTUG!

     

    My name is Jake Keller and I am an Engineering Recruiter for Wayfair. I am Hiring for our IT Support Engineering teams in both Bangor and Brunswick and wanted to invite you to check out what we are up to! As one of the hottest eCommerce companies in the country right now, we are expanding out footprint across the US and into Maine!

    Check out the Wayfair Careers Site [http://www.wayfair.com/careers]-- Follow Engineering, then Systems Support to see the openings!

    http://www.pressherald.com/2016/02/18/wayfair-to-bring-nearly-1000-jobs-to-maine/

    If you are interested, send in an application or email me at jkeller@wayfair.com

    Posted on May 6, 2016
  • IT Systems Administrator
    IT Systems Administrator

    Franklin Savings Bank, a top-rated community bank in the Western Maine foothills, is seeking qualified candidates to fill an additional role of Systems Administrator within the Information Technology department.  The position will be based in Farmington Maine.

    The Systems Administrator will be a key member of a small team responsible for items including but not limited to - ensuring the bank's technology systems operate securely, reliably and efficiently; providing excellent and consistent customer service; maintaining data integrity and security; and further developing business continuance plans.

    Key personal skill sets should include the following:

    • Security Conscious
    • Good communication skills, written and verbal
    • Excellent customer service skills
    • Ability to troubleshoot basic and complex problems
    • Ability to work both in a team setting and individually
    • Ability to self-direct, managing time and projects independently
    • Desire to see work through to completion
    • High level of attention to detail

    Key technical skillsets should include many of the following:

    • Windows 7 Professional
    • Windows Server 2008 / 2012
    • Print Services
    • File Services
    • Directory Services
    • DHCP
    • DNS
    • Virtualization
    • Centralized Storage
    • Switching
    • Industry best practices
    • Change management

    Franklin Savings Bank offers an excellent benefits package which includes health, dental, vision, life, disability, vacation, paid holidays, 401(k), and pension plan.

    To apply for this position email a cover letter, resume, three professional references, and salary requirements to HR@franklinsavings.com by May 16, 2016.

    Equal Opportunity Employer/Minority/Female/Disability/Veteran

    Posted on Apr 28, 2016
  • IT Helpdesk Specialist
    IT Helpdesk Specialist

    Franklin Savings Bank, a top-rated community bank in the Western Maine foothills, is seeking qualified candidates to fill an additional role of Helpdesk Specialist within the Information Technology department.  The position will be based in Farmington Maine.

    The Helpdesk Specialist will be a key member of a small team responsible for items including but not limited to – providing level 1 support to end users, completing a daily task list, installing and updating software, Microsoft and 3rd party patching.

    Key personal skill sets should include the following:
    • Security Conscious
    • Good communication skills, written and verbal
    • Excellent customer service skills
    • Ability to troubleshoot problems
    • Ability to work both in a team setting and individually
    • Desire to see work through to completion
    • High level of attention to detail

    Key technical skillsets should include many of the following:
    • Windows 7 Professional
    • Office 2010
    • PC repair
    • Printer management

    Franklin Savings Bank offers an excellent benefits package which includes health, dental, vision, life, disability, vacation, paid holidays, 401(k), and pension plan.

    To apply for this position email a cover letter, resume, three professional references, and salary requirements to HR@franklinsavings.com by May 16, 2016.

    Equal Opportunity Employer/Minority/Female/Disability/Veteran

    Posted on Apr 28, 2016
  • Systems Engineer
    Position: Systems Engineer (South Portland, ME)
    Category: Information Technology
    Location: South Portland, Corporate, ME
    Contact: Jeff Manter
    Description:
    Dead River Company delivers energy and peace of mind to customers throughout Northern New England with over 1,100 employees and a commitment to our core values of integrity, caring and excellence. We currently have an opening for a Systems Engineer. This position reports to our Manager of Network Operations and can be based at our corporate headquarters in South Portland.

    The successful candidate will have:
    • a minimum of 2-3 years administration, implementation and support experience with Cisco Unified Communications Technologies (VoIP)
    • thorough understanding of Enterprise Class Cisco routers and switches
    • configuration, support and troubleshooting experience with VMWare and Microsoft operating systems and tools in a Citrix (XenApp, XenDesktop) environment
    • medium to large system experience
    • effective communication skills (verbal, written and listening)
    • strong analytical, problem solving and technical documentation skills
    • proven track record of collaboration in a fast-paced, dynamic business environment
    • Bachelor’s Degree in computer science or a related field of study is preferred
    • CCNA certification preferred

    Dead River Company offers a competitive compensation and benefits package including 401(k) plan with company match, health, dental and vision insurance, life insurance, STD, LTD, paid vacation, 10 paid holidays, tuition reimbursement, education assistance for employees and their children, and discounts on our products. Additionally, Dead River Company promotes community involvement by offering a generous volunteerism benefit. If you have interest in joining a company with a long history of stability and growth, please submit a cover letter and resume via email to jeff.manter@deadriver.com

    www.deadriver.com
    An Equal Opportunity Employer
    Posted on Feb 12, 2016

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