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  • IT Assistant Manager
    TruChoice Federal Credit Union is looking for an Information Technology
    Assistant Manager to work in our Operations Center. Your mission is to
    coordinate the daily functions of the IT department and manage our network,
    servers, and communication  links. We're looking for someone who loves to share
    their knowledge, enjoys coaching their team to success, and has a focus on
    network security and performance. Experience with servers, desktops, routers,
    switches, firewalls, and project management a must and supervisory experience is
    a plus!
    Immerse yourself in the friendly, fun, and inspiring energy of a
    well-established (yet slightly unconventional) growing company. An emphasis on
    work-life balance, a competitive salary and benefits package and the chance to
    help others succeed is what makes TruChoice the simple choice. And did we
    mention we won the Best Places to Work in Maine for 2014? Check out our
    corporate video and learn more at
    Posted on Jun 17, 2015
  • Junior Web Developer

    We are seeking a Junior Web Developer to join our growing company.  This position is responsible for the creation, development, testing and support of Diversified’s website portfolio using Joomla and WordPress.



    • Responsible for creating, developing, testing and supporting the technical aspects of websites
    • Support  existing infrastructure and applications
    • Work closely with team and project managers to ensure timely completion of projects
    • Participation in a team environment by demonstrating a strong motivation to solve issues and understand solutions, including business needs and urgency to issues/projects




    HTML, Javascript + JQuery, PHP, CSS3, Apache + Linix/Lunix, Source Control (SVC), CMS open source, experience with Joomla and WordPress, strong understanding of file systems (FTP, Telnet, SSH).


    The ideal candidate should have a degree in Computer Technology or Engineering; experience working with various web-building tools and software programs; understanding of web fundamentals and web best practices/structure.  If you can write PHP and Javascript code to create creative solutions, can multi-task & stay detailed-oriented in a fast paced, customer service team environment, and can learn applications quickly we’d like to hear from you!

    Posted on Apr 13, 2015
  • Network and System Engineer

    Northcross Group (NCG) is a consulting firm that supports clients with technology centric projects and programs.  NCG is seeking qualified candidates for a Network and System Engineer position that will support internal and external client facing assignments. NCG delivers technical and management consultative services in a range of industries and sectors.  Our services span systems solutioning, process automation, and security. NCG has offices in Portland, Maine and Arlington, Virginia.  This position is for the Portland, Maine location.

    Position Description:

    The Network and System Engineer must have demonstrated experience and the ability to manage and support Windows Servers and Applications, along with general LAN related support activities. Daily tasks will include system monitoring, configuration, and troubleshooting as needed, while ensuring that best practices and compliance methodologies are followed.

    Strong verbal and written communication skills are required, including the ability to effectively format and deliver information to the proper audience (e.g. technical, executive, and client). Experience with networking and telephony hardware and operating systems is preferred.

    All applicants must be able to undergo a successful background check.

    Key Responsibilities for the role include (but are not limited to):

    ·         Providing server/application configurations and hardening

    ·         Evaluating, maintaining and enhancing system security

    ·         Deploying and maintaining new application systems

    ·         Working closely with Web Systems, Security, Operating System, and Network resources

    ·         Manage Fortinet firewalls and appliances

    ·         Deploy, upgrade and maintain application and web servers based on approved SOPs

    ·         Work closely with various team members internally and externally for successful completion of various day-to-day tasks and ongoing infrastructure support projects

    ·         Contribute with technical documentation writing

    ·         Occasional after-hours and weekend support

    ·         Scan networks for vulnerabilities and perform penetration tests

    ·         Provide other Network and System Engineer duties as required

    ·         Some travel may be required


    Technical Skills Required:

    The successful candidate will be expected to possess the following technical skills:

    ·         Experience with MS Windows, Servers, and Office Applications

    ·         Experience in system monitoring and support

    ·         Incident response process experience

    ·         Experience with LAN architectures; design, protocols, troubleshooting and administration

    ·         Ability to plan and execute system upgrades and updates

    ·         Experience with change management processes

    ·         Experience with system development life cycle processes

    ·         Ability to communicate effectively emphasizing both written and oral presentation skills

    ·         Document architectures, designs and operational materials

    ·         Strong technical writing skills are required


    Required Education, Certifications and Experience:


    ·         3-5 years of work experience

    ·         Microsoft Certifications would be a plus

    ·         Experience in information security and system hardening is preferred

    ·         Bachelor’s degree is required



    NCG provides employees full health insurance benefits (including vision), dental benefits, 401(k), short and long term disability, and life insurance. Employees receive three weeks of personal time off along with observance of ten government holidays. Tuition and education benefits are also available.


    Salary Basis

    Starting salary will be set based on experience.

    NCG is equal opportunity employer.


    To apply, please submit a cover letter and a resume to
    Posted on Apr 3, 2015
  • Application Support Specialist
    Contribute to a team delivering and maintaining highly available and secure business applications across the organization. Provide support and maintenance for various business systems and databases, i.e. MS Dynamics, NAV, MS CRM, WMS, POS. This includes database maintenance, integration monitoring, issue resolution, user support, and fulfilling of change requests. Assist with new initiatives including integrations and implementations of new systems.

    Specific Responsibilities Include:
    • Monitor multiple business applications and integrations and resolve issues
    • Provide capacity and health monitoring and perform maintenance for designated system(s) and SQL databases. Identify trends, problems or opportunities
    • Provide user support across multiple business applications, answering questions, providing the resolution or escalating and tracking until resolved
    • Work with business areas to deliver select change requests, i.e. design, execution, testing and documentation
    • Test changes to ensure quality; correctly resolve issues and deliver required functionality
    • Follow effective processes including change management and security policies
    • Understanding, in depth, the business processes supported by the system
    • Write reports, queries and scripts as needed
    • Coordinate and manage vendor resources providing support and escalated issue resolution for prompt turn around

    Education, Experience, and Skills:
    • Technical degree and 1-3 years experience or 4-5 years equivalent experience
    • ERP experience with solid business process understanding a requirement. MS Dynamics NAV experience a significant plus
    • Strong diagnostic, troubleshooting and problem solving skills
    • Strong attention to detail, organization and analyzing skills
    • Strong understanding of relationships: table relationships, integrations and business transactions
    • Database maintenance, preferably SQL Server Management Studio, a plus. Writing SQL queries and SQL Server Reporting Service, a plus
    • System maintenance and technical documentation, a plus
    • Excellent Microsoft Environment & Office Suite experience
    • Excellent oral and written communication skills. Self-motivated, eager to learn and engaged team member
    • Must be able to effectively work with people at all levels or the organization
    • Ability to lift and carry up to 50 lbs. on a regular basis
    Posted on Mar 26, 2015
  • Support Analyst

    We are seeking a Support Analyst to join our growing company.  The preferred candidate is a customer service centric, friendly person, who works well in a team environment.  This person must be a self-starter and quickly gain an understanding of the company’s business systems, processes, and software tools as well as develop mutual rapport with internal customers.  They should possess the discipline and stress management of meeting challenging deadlines within a large-scale enterprise.  Strong communication skills are a must as well as analytical and problem-solving skills and the ability to shift focus based on changing priorities. The ideal candidate will be proficient in production/technical support activities.

    The role focuses on providing customer support as well as administration for the applications the company uses, primarily

    For activities, the candidate should have experience in the Sales Cloud, including working with Opportunities, Campaigns, Accounts, Contacts, Workflow Rules, Triggers, Custom Objects, etc. Candidate should be comfortable with creating/modifying permissions, layouts, and security settings as needed.

    Key Responsibilities:

    • Business / Functional Liaison –Answer calls, trouble tickets, and questions pertaining to supported applications, hardware and training requests. Prepare instructional manuals as a means of training and preserving historical knowledge.
    • Application Support – Conduct administrative and support related tasks using existing application tools.  Includes doing any necessary analysis, interfacing with developers, and following required guidelines to ensure critical business systems remain stable.
    • Projects – Possesses the interest and ability to function as part of a project team to perform Unit and System testing of new application functionality, including sign-off on code in development and testing environments prior to production migration request.
    • Training – Utilize daily exposure to front-office systems and business requirements to perform training on an as-needed basis.

    Desired Skills & Experience:

    • 1-3 years of experience with supporting in a Customer Service or Software Support role
    • A basic understanding of database structure and SQL
    • Experience with Microsoft Office Applications
    • Demonstrated analysis, problem solving and troubleshooting expertise
    • Excellent written and verbal skills
    • Excellent attention to detail and follow-through
    • Friendly and professional demeanor
    • Occasional evening and weekend work to meet deadlines

    Please submit resumes to

    Posted on Mar 5, 2015
  • Database Manager
    MINIMUM QUALIFICATIONS: Bachelors’ Degree in Data Analysis and Reporting, Programming or related field and up to and including 4 years of experience in Microsoft SQL Database Administration and Server Management.  Applicant must also have Jenzabar User and Microsoft SQL Server certification.

    RESPONSIBILITIES: The Database Manager oversees the health and integrity of all campus databases and their host servers.  This position supports all database end users on campus ranging from admissions, enrollment, and business office billing processes, to student access through the campus’s Jenzabar web portal.  The Database Manager will perform installations and upgrades to the various campus databases and their host servers to ensure security and data integrity including working independently on various assignments and projects.

    Additionally, the Database Manager will create and implement custom scripts and queries when necessary, which will be run within the MSSQL environment to support end user needs.  One requirement of this position is to perform training for various users on campus to ensure a high level of user skill and data integrity.

    This position will also function in support of the campus IT department team to help resolve campus issues in a timely fashion when needed.

    •    Ability to design and maintain databases and their data
    •    Understand and demonstrate the principles of Database Manager
    •    Knowledge and experience in using Microsoft SQL Programming and Scripting
    •    Exhibit excellent written and oral communication skills, demonstrating the ability to convey complicated technical data to both technical and non-technical users
    •    Ability to establish and maintain effective working relationships with internal and external clients
    •    Ability to manage and prioritize high priority initiatives in a fast paced, changing and technical environment
    •    Ability to write, update, and organize operational procedures and documentation
    •    Ability to research and evaluate best practices in database management as well as form strategies for implementation
    •    Ability to maintain confidentiality of work related information and materials
    •    Ability to effectively supervise, lead, and prioritize tasks

    APPLICATION PROCEDURES: Your application for employment with the Maine Community College System may be subject to public disclosure.  Interested individuals should submit a letter of interest, resume, YCCC Application, official transcripts and names of three (3) references by the close of business on March 4, 2015 to:

    Human Resources
    York County Community College
    112 College Drive
    Wells, ME 04090
    Or to:

    York County Community College is an equal opportunity/affirmative action institution and employer.  For more information, please call 207/216-4435.
    Posted on Feb 19, 2015

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