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Retired - Anthem
Dick retired in 2013 a position as Senior Advisor in the Contact Center Technologies organization at WellPoint, Inc., based in the Anthem BCBS office in South Portland, ME. WellPoint is the largest health care company in the US, insuring more than 34 million members with approximately 10,000 call center representatives in more than 60 locations.
Dick has experience in virtually every aspect of Information Technology, including applications development, voice and data communications and networks, data center operations, technical help desks, information security, and data base management in the insurance (UNUM, WellPoint), financial services (Baker Newman & Noyes, Wright Express), and shipbuilding (Computer Sciences Corporation at Bath Iron Works) industries.
In addition, Dick has held staff and management positions in the Finance, Strategic Planning, Medicare, and Market Research business functions. He has been involved in a number of mergers and acquisitions and the subsequent integration and conversion efforts of technologies, processes, and people.
Dick has been a member of MTUG since close to its inception. He has been involved in the public policy arena and has testified on behalf of MTUG in public hearings, the Maine Legislature, and at the Maine Public Utilities Commission. He served on or worked closely with the MTUG board for 27 years, serving as Treasurer, and retiring from the board in 2013. Dick is a graduate of the University of Maine.
Former Executive Director, MTUG
Marge was the Executive Director of MTUG for 13 years, resigning in 2013. She is currently the Director of the Internship USA program at the Council of International Education Exchange). Marge began her career in the telecommunications industry, holding management positions with AT&T, Bank of Boston, Honeywell and Honeywell Bull, and Dun & Bradstreet. She has also held leadership positions in several non-profits including the YWCA of the U.S.A. and Maine Handicapped Skiing and has run her own consulting business specializing in strategic planning and program evaluation.
Marge is the author of The Bellwomen: The Story of the Landmark AT&T Sex Discrimination Case, published in 2004 by Rutgers University Press. She holds an undergraduate degree in industrial engineering and operations research from the University of Massachusetts at Amherst, an MBA from New York University, and an MPA from Harvard’s Kennedy School of Government.