MTUG Board

207.775.8676
Fairchild Semiconductor

Al is the Manager of Global Enterprise Network and IT Communications for Fairchild Semiconductor. He is responsible for Fairchild's worldwide telecommunication and data networking needs and manages the WAN, LAN (wired and wireless), ISPs, VPN and remote access, PBXs, mobile devices, audio and web conferencing, email systems, security equipment, and the global help desk. Alan has worked at Fairchild for the past 10 years. Prior to Fairchild, Alan worked at AT&T for 17 years in New Jersey and Maine as a Systems Engineer and Global Account Representative. Alan has a BS degree from the University of Connecticut and a MS degree from the NYU School of Business.

Al has served as a member of the MTUG Board since 2006 and is currently serving as Board President.

781.665.6269
Ronald O. Brown Consulting

Ron is a professional engineer with more than 45 years of professional experience and over 25 years as an independent IT and telecom consultant. He formerly was with GTE where he conceived, designed, and implemented the world’s first CLEC, and was National Director of Telecommunications Consulting at Coopers & Lybrand. His current practice emphasizes expert work in the areas of IT and telecommunications intellectual property, contracts, and antitrust matters. He also works actively with the University of Maine to develop new computer and telecommunications programs.

Ron has served for more than a decade as an MTUG Board member and is also currently Chair of the IEEE Communications and Computer Societies in Maine and Vice Chair of the IEEE Maine Section.

207-230-2088
Camden National Corporation

Scott is the Senior Technology Officer at Camden National Corporation. He is responsible for all information technology initiatives at the bank and supporting Camden National’s infrastructure, including its wide-area and local-area networks, IP phone system, core banking system and related applications, video conferencing deployments and call center support. Scott has been at Camden National for six years. Prior to Camden National, Scott worked at Wright Express in Portland and MBNA Marketing Systems in Belfast managing their inbound call centers. Scott has worked for AT&T installing central office switches for multiple US Treasury Department locations throughout Washington, DC.  Scott is a graduate of Bucknell University in Lewisburg, PA.

Scott has been involved with MTUG since 2011.

207.822.8474
Anthem

Dick is a Senior Advisor in the Contact Center Technologies organization at WellPoint, Inc., based in the Anthem BCBS office in South Portland, ME. WellPoint is the largest health care company in the US, insuring more than 34 million members with approximately 10,000 call center representatives in more than 60 locations.

Dick has experience in virtually every aspect of Information Technology, including applications development, voice and data communications and networks, data center operations, technical help desks, information security, and data base management in the insurance (UNUM, WellPoint), financial services (Baker Newman & Noyes, Wright Express), and shipbuilding (Computer Sciences Corporation at Bath Iron Works) industries.

In addition, Dick has held staff and management positions in the Finance, Strategic Planning, Medicare, and Market Research business functions. He has been involved in a number of mergers and acquisitions and the subsequent integration and conversion efforts of technologies, processes, and people.

Dick has been a member of MTUG for more than 20 years. He has been involved in the public policy arena and has testified on behalf of MTUG in public hearings, the Maine Legislature, and at the Maine Public Utilities Commission. Dick is a graduate of the University of Maine.

207-286-6277
GWI

Scott Drummey is a 17-year veteran of the Telecommunications & Data industry.  He started his career in the PBX industry in 1993 and in 1997 joined one of the first CLEC’s in Maine as Operations Manger.  In 2003 he joined OTT Communications (formerly Pine Tree Networks) as Field Operations and Data Engineering Manager.  He helped Pine Tree Networks roll out the first Maine Based Hosted PBX platform, which became a flagship product for the company.

At the time of Pine Tree acquisition by OTT Scott joined the Sales Engineering side of the company and worked closely with customers and sales staff to develop solutions based on customers needs.  In the beginning of 2012 he joined the team at GWI as a Senior Sales and Product Development Engineer.  He is involved in all aspects of GWI’s explosive growth in Maine, helping them craft cloud based services over theirultra high speed Metro Ethernet network.

Scott joined MTUG as a member in 2006.

207.236.4237
Know Technology

Steve Hand is the President and CTO of Know Technology. His primarily responsibilities are leading the overall technical direction for the company and serving as the lead solution architect for Know Technology’s larger clients. He has worked in the IT industry for over 22 years holding numerous technical and management related positions. Steve has served as an engineer or project manager on large scale network infrastructure deployments as well as critical Line of Business application rollouts. As either an employee or consultant, he has worked throughout the US and the Middle East with many large retailers, financial services organizations and manufacturers. He is a graduate of The University of Maine with a BS in Business Administration and Marketing.

In addition to serving on the MTUG Board since 2008, Steve is actively involved on the board of Maine Technology Institute and TechMaine.

207.839.5209 x3355
Gorham Savings Bank

Kevin is the Vice President for Information Technology at Gorham Savings Bank.

Kevin has served on the MTUG Board since 2006 and is a previous Board President.

207.590.3242

Norm has most recently served as the Director of Information Technology for the law firm of Pierce Atwood, LLP in Portland, Maine, a position he held from 2005 to 2012. Before joining Pierce Atwood, Norm was the IT Director for NorDx Laboratories, Inc. and Catholic Charities Maine. He also served as the Manager of Network Services at Bath Iron Works.

Norm also serves as the Portland representative for the International Legal technology Association (ILTA). He is a graduate of New Hampshire College with a BS in Business Administration.

Norm joined MTUG in early 1991 and became a board member 1996. He served as President of the MTUG Board from 2005 through 2009.

207.893.7850
St. Joseph's College

Gayle is the Director of Information Technology at St. Joseph’s College.

Gayle has been an MTUG Board member since 2007.

207.575.9552
UNUM

Susan works at UNUM as a Systems Manager III.  She has held a number of other professional positions in the IT field in Maine including as Project Manager/Director of Operations at HealthInfoNet, Director of ITS and CISO/Director of IT at the University of New England and Manager of ITS at CIGNA Healthcare.

Susan has been involved with MTUG since the mid-1990s and served on the Board previously in the early 2000s.

207-797-1289
FairPoint Communications

Rich Murtha has served as vice president; Wholesale Customer Operations since Jan 2009 where he leads the Wholesale, OSDA, and E911 Operation functions for FairPoint Communications. Prior to his current position, Rich served as Assistant Vice President for Wholesale Operations supporting FairPoint. He joined FairPoint in 2007, to lead its Wholesale organization bringing 20 plus years of experience from working at Verizon Communications where he was the Director of Local Wholesale Ordering and Provisioning operations for the former GTE and Bell Atlantic areas. He has held multiple Operation Management roles designing, installing and operating various communication infrastructures and networks throughout his carrier.

Rich has been a member of MTUG since 2010.

207.523.1865
New England Communications

Linda is the Director of Operations at New England Communications, an Avaya Channel Partner located in Portland. She and her team are focused on delivering integrated telecommunications system solutions to the Northern New England Business Community along with cost effective support options. Her current responsibilities include Sales, Service and Back-Office Operations.

Linda Ollen has worked in the telecommunications industry for more than 30 years, the last 26 in Maine. Linda began her career with New England Telephone and ventured through the various changes in the industry with AT&T, Lucent Technologies, and Avaya primarily on the systems side of the business. Linda has had management responsibilities in Sales, Technical Support, Operations, and Finance.

Linda has served as a member of the MTUG Board of Directors since 2004.

207.552.5155
LL Bean

Chuck is the manager of Network Engineering Services at L.L. Bean.  His team is responsible for L.L. Bean’s global voice and data networks, including WAN, LAN, PBX, WiFi, Internet Service Providers, dark and dimly lit fiber, smart/cell phones, and call center applications such as chat and email.  Chuck has worked at L.L. Bean for 15 years.

Prior to L.L. Bean, Chuck worked at UNUMProvident for 12 years as a systems engineer, supporting mainframe, distributed, and PC platforms – particularly as it related to networking these systems together.   Chuck holds a BA degree in mathematics from the University of Maine – Orono.

Chuck has been involved with MTUG since the mid-1990s.

207.619.7133
Executive Director of MTUG

Marge is the Executive Director of MTUG, a position she has held for eleven years. She began her career in the telecommunications industry, holding management positions with AT&T, Bank of Boston, Honeywell and Honeywell Bull, and Dun & Bradstreet. She has also held leadership positions in several non-profits including the YWCA of the U.S.A. and Maine Handicapped Skiing and has run her own consulting business specializing in strategic planning and program evaluation.

Marge is the author of The Bellwomen: The Story of the Landmark AT&T Sex Discrimination Case, published in 2004 by Rutgers University Press. She holds an undergraduate degree in industrial engineering and operations research from the University of Massachusetts at Amherst, an MBA from New York University, and an MPA from Harvard’s Kennedy School of Government.

207.799.4075
NetWorks Consulting

Curt runs his own independent telecommunications consulting firm, NetWorks Consulting. Curt has worked for clients in the for-profit and non-profit sectors including the State of Maine, the University of Maine, Northeastern University, LL Bean, Camden National Bank, and the United Way. His expertise encompasses wired and wireless infrastructure, carrier services and contracts, and IP telephony and unified communications.

Curt has had had a thirty year career in the telecommunications industry, working for Key Bank of Maine and the University of Southern Maine prior to founding NetWorks Consulting in 1988.

Curt is also active in state telecom regulatory affairs, participating in Maine Public Utilities Commission proceedings and appearing before the state legislature and telecommunications industry forums.

Curt founded MTUG in 1987, collaborating with a team of telecommunications end users in Maine, and has been involved as an MTUG Board member and/or participant ever since.