MTUG Board

207.775.8676
Fairchild Semiconductor

Al is the Manager of Global Enterprise Network and IT Communications for Fairchild Semiconductor. He is responsible for Fairchild's worldwide telecommunication and data networking needs and manages the WAN, LAN (wired and wireless), ISPs, VPN and remote access, PBXs, mobile devices, audio and web conferencing, email systems, security equipment, and the global help desk. Alan has worked at Fairchild for the past 10 years. Prior to Fairchild, Alan worked at AT&T for 17 years in New Jersey and Maine as a Systems Engineer and Global Account Representative. Alan has a BS degree from the University of Connecticut and a MS degree from the NYU School of Business.

Al has served as a member of the MTUG Board since 2006.

781.665.6269
Ronald O. Brown Consulting

Ron is a professional engineer with more than 45 years of professional experience and over 25 years as an independent IT and telecom consultant. He formerly was with GTE where he conceived, designed, and implemented the world’s first CLEC, and was National Director of Telecommunications Consulting at Coopers & Lybrand. His current practice emphasizes expert work in the areas of IT and telecommunications intellectual property, contracts, and antitrust matters. He also works actively with the University of Maine to develop new computer and telecommunications programs.

Ron has served for more than a decade as an MTUG Board member and is also currently Chair of the IEEE Communications and Computer Societies in Maine and Vice Chair of the IEEE Maine Section.

207.822.8474
Anthem

Dick is a Senior Advisor in the Contact Center Technologies organization at WellPoint, Inc., based in the Anthem BCBS office in South Portland, ME. WellPoint is the largest health care company in the US, insuring more than 34 million members with approximately 10,000 call center representatives in more than 60 locations.

Dick has experience in virtually every aspect of Information Technology, including applications development, voice and data communications and networks, data center operations, technical help desks, information security, and data base management in the insurance (UNUM, WellPoint), financial services (Baker Newman & Noyes, Wright Express), and shipbuilding (Computer Sciences Corporation at Bath Iron Works) industries.

In addition, Dick has held staff and management positions in the Finance, Strategic Planning, Medicare, and Market Research business functions. He has been involved in a number of mergers and acquisitions and the subsequent integration and conversion efforts of technologies, processes, and people.

Dick has been a member of MTUG for more than 20 years. He has been involved in the public policy arena and has testified on behalf of MTUG in public hearings, the Maine Legislature, and at the Maine Public Utilities Commission. Dick is a graduate of the University of Maine.

207.535.4270
FairPoint Communications

Bob joined FairPoint Communications in October of 2007 as Director of Sales for its Maine Business Unit. He has subsequently been promoted to Vice President of Sales responsible for all business customers throughout the state including a variety of regional accounts that cross all operating territories of FairPoint. Bob is a seasoned sales professional whose career spans over 33 years with companies such as New England Telephone, NYNEX, Northern Telecom, and Bell Atlantic. He also was President and Chief Sales Executive at Intellispace in New York City from 1999-2005 and was one of the founders of Inteligy in Tampa, Florida from 2006-2007. Both of these companies helped drive the broadband revolution in the early part of this century and it is this expertise he now brings to the table for his customers throughout the state of Maine.

Bob joined the MTUG Board in 2010.

207.236.4237
Know Technology

Steve Hand is the President and CTO of Know Technology. His primarily responsibilities are leading the overall technical direction for the company and serving as the lead solution architect for Know Technology’s larger clients. He has worked in the IT industry for over 22 years holding numerous technical and management related positions. Steve has served as an engineer or project manager on large scale network infrastructure deployments as well as critical Line of Business application rollouts. As either an employee or consultant, he has worked throughout the US and the Middle East with many large retailers, financial services organizations and manufacturers. He is a graduate of The University of Maine with a BS in Business Administration and Marketing.

In addition to serving on the MTUG Board since 2008, Steve is actively involved on the board of Maine Technology Institute and TechMaine.

207.839.5209 x3355
Gorham Savings Bank

Kevin is the Vice President for Information Technology at Gorham Savings Bank.

Kevin has served on the MTUG Board since 2006 and currently holds the position of Board President.

207.791.1177
Pierce Atwood

Norm is the Director of Information Technology for the law firm of Pierce Atwood, LLP in Portland, Maine, a position he has held since 2005. Before joining Pierce Atwood, Norm was the IT Director for NorDx Laboratories, Inc. and Catholic Charities Maine. He also served as the Manager of Network Services at Bath Iron Works.

Norm also serves as the Portland representative for the International Legal technology Association (ILTA). He is a graduate of New Hampshire College with a BS in Business Administration.

Norm joined MTUG in early 1991 and became a board member 1996. He served as President of the MTUG Board from 2005 through 2009.

207.268.9449
SC4

Dick has been doing independent telecommunications consulting for twenty years under the names SYNAPSE and SC4. He focuses on helping with the procurement and management of both network services and equipment and developing processes for resolving billing issues and establishing procedures to assist in managing telecommunications infrastructure. Many of his clients are from the Healthcare and Financial sectors.

Prior to his consulting career, Dick spent nineteen years with NYNEX and its various incarnations in the sale and marketing of telecommunications services to large end users.

Dick has been an active member of MTUG for more than 20 years.

207.893.7850
St. Joseph's College

Gayle is the Director of Information Technology at St. Joseph’s College.

Gayle has been an MTUG Board member since 2007.

207.773.8171
Wright Express

Al has been Director of Enterprise Networks and Data Center Operations for Wright Express Corporation since January 2007.   He joined Wright Express in April 2005 as a Project Manager in Technical Operations.   Before that, he was Vice President of Systems for Global Securities Lending at State Street Bank in Boston. While with State Street, he automated the Security Lending process Banking and Broker segments including computer to computer automated lending. He earned a bachelor's degree in business administration from Clark University in Worcester, Massachusetts and a master's degree in finance from Anna Maria College in Paxton Massachusetts.

Al has been on the MTUG Board since 2011.

207.523.1865
New England Communications

Linda is the Director of Operations at New England Communications, an Avaya Channel Partner located in Portland. She and her team are focused on delivering integrated telecommunications system solutions to the Northern New England Business Community along with cost effective support options. Her current responsibilities include Sales, Service and Back-Office Operations.

Linda Ollen has worked in the telecommunications industry for more than 30 years, the last 26 in Maine. Linda began her career with New England Telephone and ventured through the various changes in the industry with AT&T, Lucent Technologies, and Avaya primarily on the systems side of the business. Linda has had management responsibilities in Sales, Technical Support, Operations, and Finance.

Linda has served as a member of the MTUG Board of Directors since 2004.

207.552.5155
LL Bean

Chuck is the manager of Network Engineering Services at L.L. Bean.  His team is responsible for L.L. Bean’s global voice and data networks, including WAN, LAN, PBX, WiFi, Internet Service Providers, dark and dimly lit fiber, smart/cell phones, and call center applications such as chat and email.  Chuck has worked at L.L. Bean for 15 years.  Prior to L.L. Bean, Chuck worked at UNUMProvident for 12 years as a systems engineer, supporting mainframe, distributed, and PC platforms – particularly as it related to networking these systems together.   Chuck holds a BA degree in mathematics from the University of Maine – Orono.

207.619.7133
Executive Director of MTUG

Marge is the Executive Director of MTUG, a position she has held for eleven years. She began her career in the telecommunications industry, holding management positions with AT&T, Bank of Boston, Honeywell and Honeywell Bull, and Dun & Bradstreet. She has also held leadership positions in several non-profits including the YWCA of the U.S.A. and Maine Handicapped Skiing and has run her own consulting business specializing in strategic planning and program evaluation.

Marge is the author of The Bellwomen: The Story of the Landmark AT&T Sex Discrimination Case, published in 2004 by Rutgers University Press. She holds an undergraduate degree in industrial engineering and operations research from the University of Massachusetts at Amherst, an MBA from New York University, and an MPA from Harvard’s Kennedy School of Government.

207.799.4075
NetWorks Consulting

Curt runs his own independent telecommunications consulting firm, NetWorks Consulting. Curt has worked for clients in the for-profit and non-profit sectors including the State of Maine, the University of Maine, Northeastern University, LL Bean, Camden National Bank, and the United Way. His expertise encompasses wired and wireless infrastructure, carrier services and contracts, and IP telephony and unified communications.

Curt has had had a thirty year career in the telecommunications industry, working for Key Bank of Maine and the University of Southern Maine prior to founding NetWorks Consulting in 1988.

Curt is also active in state telecom regulatory affairs, participating in Maine Public Utilities Commission proceedings and appearing before the state legislature and telecommunications industry forums.

Curt founded MTUG in 1987, collaborating with a team of telecommunications end users in Maine, and has been involved as an MTUG Board member and/or participant ever since.